Policies

Privacy

Ashwild Healing Arts & Wellness is committed to protecting your privacy. Any personal information collected through forms, bookings, emails or sessions is used only to provide services, maintain records, and communicate with you about your healing journey.

We store all data securely and never share it without consent. You can request to view, edit, or delete your data at any time. We are GDPR compliant.

Cancellation
We honour your time and ours.

1:1 Sessions:

• 24+ hours' notice: Full refund or reschedule

• Under 24 hours: Non-refundable (unless emergency)

• No-shows: Non-refundable

Drop-in Classes:

• No cancellation required - payment is per class attended

• If you've pre-paid and can't attend, credit can be used for future classes within 3 months

Block Bookings (e.g., 8-week programs):

• Once purchased, block bookings are non-refundable

• If you need to miss a session, please let me know - make-up sessions may be available at my discretion

• Blocks can be transferred to another person with advance notice

  Workshops:

  • 7+ days' notice: Full refund or transfer to future workshop

    3-6 days' notice: 50% refund or full credit toward future workshop

    Under 3 days (72 hours): Non-refundable but can be transferred to another personAll refunds and credits are offered at the discretion of Ashwild Healing Arts & Wellness

If you’re running late, please message me — I’ll do my best to accommodate where possible. Please be aware that I often put my phone on do not disturb 15mins before any class or sessions start so may not be available for contact until after the class or session is concluded.

Terms & Conditions

By booking a session or class with Ashwild, you agree to the following:

• All offerings are designed to support wellbeing but are not a substitute for medical care

• You are responsible for listening to your body and making modifications as needed

• Your information is kept confidential and used solely to provide the service

• You agree to respect other participants and the space

• Ashwild reserves the right to refuse or end a session where safety or mutual respect is compromised
  

Medical

All offerings are designed to support wellbeing and are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult with your healthcare provider before beginning any new wellness practice, especially if you have pre-existing health conditions or are pregnant.


Wildlings in Motion Attendance Policy

Wildlings in Motion is a playful, therapeutic mindfulness session rooted in somatic movement, sound, and story. While the space is held with care and intention, it is not a drop-off class.

To ensure the safety, comfort, and wellbeing of all participants:

• Children must be supervised at all times.
  I kindly ask that a parent or responsible adult remains present for the duration of the session.

• Adults are welcome to join in or sit to the side.
  You’re invited to move, drum, and play alongside your child — or simply observe quietly. Whatever feels right for your family.

• Please do not touch instruments unless invited.
  This allows us to maintain a sense of magic and order within the space.

• We ask all participants to respect each other’s space and boundaries.
  Every child’s nervous system is different — we aim to create an environment that feels safe and joyful for everyone.

These agreements help us co-create a calm, imaginative, and respectful circle.

🌱 Inclusive & Gentle Practice
Wildlings sessions are designed to be accessible, non-competitive, and sensory-friendly. If your child has any additional needs, sensory sensitivities, or communication preferences, please let me know in advance so I can adapt the space accordingly.

🎨 Messy Play & Movement
Some sessions may involve drawing, gentle movement, or use of props. Please dress your child comfortably and be prepared to join in — magic works best when we all participate.

🧾 Booking & Cancellations
Bookings are non-refundable but may be transferred to a future session with 24 hours’ notice. If your child is unwell, please stay home to rest — just email and we’ll find another date where possible.

Touch Statement

Some practices may include light physical guidance (with consent). Touch will only ever be used mindfully and respectfully to assist posture, grounding, or integration — and you are always welcome to say no at any time.