Policies

Privacy

Ashwild Healing Arts & Wellness is committed to protecting your privacy. Any personal information collected through forms, bookings, emails or sessions is used only to provide services, maintain records, and communicate with you about your healing journey.

We store all data securely and never share it without consent. You can request to view, edit, or delete your data at any time. We are GDPR compliant.

Cancellation

We honour your time and ours.
If you need to cancel or reschedule a 1:1 session, class, or workshop:

• Cancellations with 24+ hours’ notice can be rescheduled or refunded

• Cancellations under 24 hours are non-refundable (unless there’s an emergency)

• Missed sessions without notice are non-refundable

If you’re running late, please message me — I’ll do my best to accommodate where possible.

Terms & Conditions

By booking a session or class with Ashwild, you agree to the following:

• All offerings are designed to support wellbeing but are not a substitute for medical care

• You are responsible for listening to your body and making modifications as needed

• Your information is kept confidential and used solely to provide the service

• You agree to respect other participants and the space

• Ashwild reserves the right to refuse or end a session where safety or mutual respect is compromised
  

Wildlings in Motion Attendance Policy

Wildlings in Motion is a playful, therapeutic mindfulness session rooted in somatic movement, sound, and story. While the space is held with care and intention, it is not a drop-off class.

To ensure the safety, comfort, and wellbeing of all participants:

• Children must be supervised at all times.
  I kindly ask that a parent or responsible adult remains present for the duration of the session.

• Adults are welcome to join in or sit to the side.
  You’re invited to move, drum, and play alongside your child — or simply observe quietly. Whatever feels right for your family.

• Please do not touch instruments unless invited.
  This allows us to maintain a sense of magic and order within the space.

• We ask all participants to respect each other’s space and boundaries.
  Every child’s nervous system is different — we aim to create an environment that feels safe and joyful for everyone.

These agreements help us co-create a calm, imaginative, and respectful circle.

🌱 Inclusive & Gentle Practice
Wildlings sessions are designed to be accessible, non-competitive, and sensory-friendly. If your child has any additional needs, sensory sensitivities, or communication preferences, please let me know in advance so I can adapt the space accordingly.

🎨 Messy Play & Movement
Some sessions may involve drawing, gentle movement, or use of props. Please dress your child comfortably and be prepared to join in — magic works best when we all participate.

🧾 Booking & Cancellations
Bookings are non-refundable but may be transferred to a future session with 24 hours’ notice. If your child is unwell, please stay home to rest — just email and we’ll find another date where possible.

Touch Statement

Some practices may include light physical guidance (with consent). Touch will only ever be used mindfully and respectfully to assist posture, grounding, or integration — and you are always welcome to say no at any time.

Fables & Charms Refund & Return Policy

Physical Products:
If your item arrives damaged or isn’t quite right, please get in touch within 14 days of receiving it. Items must be returned unused and in original condition to be eligible for a refund or exchange.

Digital Downloads:
Due to the nature of digital products, all sales are final. If you experience any issues accessing your files, please reach out and I’ll happily assist.

📧 Contact: fablesandcharms@gmail.com